Privacy Policy

01Information we collect

• Account and order information: your name, email address, billing address and country, order history, and the e-books you download.
• Payment information: payments are processed by third-party payment providers (such as Stripe or PayPal). We do not see or store your full card number; we only receive confirmation of payment and limited details such as the card type and last four digits.
• Communications: messages you send us by email or through our contact form.
• Technical information: IP address, browser type, device, pages visited and referring website, collected automatically through cookies and similar technologies (see our Cookie Policy).

02How we use your information

• To process your order and deliver your e-books
• To create and manage your customer account
• To send order confirmations, download links and service messages
• To answer your questions and handle refund requests
• To prevent fraud and keep our website secure
• To understand how our website is used and improve it
• To send you news and offers, only if you have agreed; you can unsubscribe at any time using the link in every email
• To meet our legal, tax and accounting obligations

03How we share your information

We do not sell or rent your personal information. We share it only with service providers who help us run the store, and only as needed:

• Payment processors (to take payments)
• Our website hosting provider (to host the store and your files)
• Email delivery services (to send order and download emails)
• Analytics and advertising providers such as Google (to measure website traffic and ad performance)
• Authorities, when required by law

04How long we keep your information

We keep order and billing records for as long as required by tax and accounting law. We keep your account information while your account is active. You can ask us to delete your account at any time.

05Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Ask us to delete your information
• Object to, or ask us to limit, how we use it
• Receive a copy of your information in a portable format
• Withdraw your consent to marketing at any time

To use any of these rights, email contact@readlab.shop. We will respond within 30 days. We do not discriminate against you for exercising your privacy rights.

06Security

Our website uses an encrypted HTTPS connection (SSL). Payments are handled by PCI-DSS compliant payment providers. Access to customer data is limited to people who need it to run the store.

07Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

08International transfers

Our service providers may process your information in countries other than your own. When this happens, we rely on providers that protect your data with appropriate safeguards.

09Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.