FAQs

Open the book you want, click Add to cart, then go to checkout. Enter your email and billing details, pay, and your download will be available immediately.

The payment methods available to you are shown at checkout. All payments are processed by secure, PCI-DSS compliant payment providers. We never see or store your full card number.

No. You can check out as a guest. Creating an account lets you find all your e-books in My Account > Downloads at any time.

All prices are in US dollars (USD). Any taxes that apply are shown at checkout before you pay. There are no shipping costs and no hidden fees.

Yes. Our whole website uses an encrypted HTTPS connection, and payments are handled by trusted payment providers.

Instantly after payment, in three ways: a download button on the order confirmation page, an email with your download link, and your My Account > Downloads page.

Usually just a few minutes. If a payment needs extra verification by the payment provider, your download becomes available as soon as the payment is confirmed, normally within 24 hours.

No. ReadLab sells digital e-books only, so nothing is shipped and delivery is free worldwide.

Each purchase includes 5 downloads, valid for 365 days. We recommend saving a copy of your file. If you need more downloads, just contact us.

Check your spam or promotions folder, then log in to My Account and open Downloads. Still nothing? Email contact@readlab.shop with your order number and we will send your file within 1 business day.

The format is shown on every product page. Most of our e-books are PDF files, which open on almost any device.

Any phone, tablet, or computer with a PDF reader (most devices have one built in). Many e-readers also open PDF files. For example, Kindle devices can receive PDF files through Amazon's Send to Kindle service.

No. Each purchase gives you a personal, non-transferable licence to read the e-book on your own devices. See our Terms & Conditions.

Because e-books are digital, all sales are final, except when the file is defective, was not delivered, you were charged twice, or the purchase was not authorised. In these cases you can request a refund within 14 days. Full details are in our Refund Policy.

Approved refunds are sent to your original payment method within 5 business days. Your bank may take a few more days to show it on your statement.

Contact us before downloading the file and we will do our best to help.

Email contact@readlab.shop or use the form on our Contact page. We reply to every message within 1 business day.

We only use your data to process your order, deliver your e-books and support you. We never sell or rent your data. Read our Privacy Policy and Cookie Policy.